XO Communications Inc., a CLEC that specializes in business services, has launched a new service for small businesses that is its first VoIP package for customers, as well as its first hosted-voice product.
Called XOptions Flex, the new package provides a suite of PBX features aimed at customers now using Centrex.
The service bundle combines unlimited local and long-distance calling, dedicated Internet access and Web hosting for a flat monthly price. XOptions Flex is available in 45 major metropolitan markets, which includes more than 1,000 cities nationwide.
The service is based on the company’s Sonus Networks Inc. IP network, plus the software suite by BroadSoft Inc., which provides a complete replacement for typical PBX features, as well as new VoIP features such as find-me/follow-me.
Customers keep their current analog phones and XO is using a Cisco Systems Inc. integrated access device (IAD) to connect customers to the service. The Cisco IADs have both analog phone ports and an Ethernet connection for the company LAN.
The service is aimed at businesses with as few as five phones (the smallest option for the Cisco IAD) and up to 24 phones.
Pricing will vary for the service, depending on the local area, but a sales representative in Los Angeles quoted a figure of $540 for five phones, including full T1 service, unlimited local and long-distance calling, 23 business features such as auto attendant and hunt groups, a Web portal for self-administration, one directory listing and Web hosting for up to 1GB of throughput per month.
XO already offers dedicated Internet access, TDM local and long-distance voice, transport for other carriers, Web hosting and IP VPNs.