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WHATS
DRIVING VOIP?
While productivity features are driving business and consumer
demand for VoIP, whitelabel programs are accelerating its deployment by
cablecos, CLECs and other providers.
NEW CONNECTIONS
The first combined show of the CompTel/ASCENT Alliance was
reminiscent of the industrys heyday, drawing more than 2,500 visitors and a
featuring a sold-out expo hall.
TPV QOS TECHNIQUES SECURE THE SALE
Recent changes in telecom as well as the complexion of the
telecom consumer base are complicating the pursuit of telecom sales and driving
a push for increased quality in third-party verification.
ADOPT AN ANTI-SLAM PLAN
In the face of record fines, it is crucial that carriers and
resellers have fail-safe antislamming programs in place.
POWELLS PROPOSAL CRITICIZED BY COMPETITORS
A proposal by FCC Chairman Powell for a 30-day negotiation
between Bells and competitive local phone companies over wholesale rates has
drawn fire.
EVERY SINGLE CONTACT COUNTS
Each employee has an impact on the total service experience
customers receive.
SPECIAL REPORT: STATE TRIENNIAL REVIEW PROCEEDINGS AT A
GLANCE
Find out the status of state regulatory proceedings relative
to implementation of the FCCs Triennial Review Order courtesy of consulting
firm Miller-Isar.
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