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Whoever has the best relationship with the decision maker. If neutral, the Data VAR and Interconnect/Dealer win if the customer falls within their core competency. Generally speaking, the Telephony Agent wins due to broad expertise and the consulting / outsourcing aspect.
Any experienced carrier neutral consultant will prove themselves very valuable to the business entity. The client has already experienced the handoff of at least 3 telco reps over the past year.
The only chance dealers and interconnects have for survival is to adapt - and adapt NOW! They often have great relationships with their clients and will maintain a good to excellent chance for close new business and retain existing business as long as they adapt by adding IT related services and products into their portfolio of offerings.
The vendor or consutant with the most friends win! Your track record for allways being there and being honest wins in the end. When it is time to spend the money to solve the problem they believe you!
The vendor or consutant with the most friends win! Your track record for allways being there and being honest wins in the end. When it is time to spend the money to solve the problem they believe you!