|
Case Study: University Puts Shared Computers into Deep Freeze
Nestled in the Sierra Nevada foothills, the University of Nevada, Reno (UNR), has an enrollment of more than 16,000 students, many of whom act as transient users for the campus’ eight general access computer labs and many departmental labs. Individual classrooms also are equipped with computers that function as teaching aids for multimedia and digital presentations. Between labs and classrooms, ...(More)
7/21/2008
Case Study: Global Skype Staffers Meet with Vapps HD Conferencing
Skype, the communications phenomenon most responsible for putting international phone calling on the Internet, has a user interface/contact list residing on millions of desktops all over the world. It makes a home for many “Skype Extras,” plug-in applications designed by third parties and free for download. These add various functions to the basic Skype voice/video/chat/file transfer program, and one of ...(More)
7/16/2008
Create Your Edition of PHONE+ Magazine
Do you consider PHONE+ your magazine? We hope that you do. We want the content to anticipate your questions, to mirror your business challenges, to show you best practices, to provide you with competitive intelligence and, sometimes, to entertain you. To show you how much we want this magazine to be your magazine, this fall, PHONE+ will devote an entire ...(More)
7/9/2008
Seeing is Believing: PHONE+ Discusses the Video-over IP Conferencing Market With The Conference Group
Move over voice-over-IP. There’s a new “V” in town. Video-over-IP conferencing solutions are debuting to hungry consumers looking for ways to keep dispersed workforces connected and save money in the process. PHONE+ sat down with Greg Plum, channel manager at The Conference Group, to get the scoop on the company’s recently debuted video-over-IP conferencing offering, ReadyShow Video, and find out ...(More)
7/2/2008
Ask Steve: Fixed-Mobile Convergence Hype
Have you ever heard about a new technology offering or idea that instantly made you cringe? Maybe something that you knew deep in your heart had absolutely no future and seemed like a Full Employment Act for a carrier’s marketing department, but little more? This month in Ask Steve, let’s talk about one such concept: fixed-mobile convergence. Q: A few ...(More)
7/1/2008
Profit From Advancements in Digital Media Technology
Let's Get Digital
Aside from flying automobiles, much of what we saw Marty McFly experience in "Back to the Future II" has become reality. You might have noticed a change in the billboards as you drive down the interstate or a difference in the way special offers are communicated at the retail point of sale. Intelligent and dynamic digital signage is flashing onto ...(More)
6/30/2008
Mastering Managed Services
Most voice and data VARs are well aware of the imperative to transform their businesses from time-and-materials shops to managed service providers. The annuity revenue model is the obvious lure in an era of slimming hardware margins. Indeed, the managed services model can add value to VARs’ businesses beyond the next sale, but it’s also increasingly used as a competitive ...(More)
6/30/2008
What Is Managed Services?
Managed services is proactive performance management of technology (IT, telephony, applications, etc.) assets on behalf of a customer on a subscription basis. “Managed services is not a product; it’s how it’s delivered,” said Greg Donovan, CEO and president of managed services provider (MSP) Alpheon Corp. and an MSP Alliance board member. “It’s a contractual relationship with service level agreements.” In ...(More)
6/30/2008
Do-It-Yourself MSP
Ambitious VARs, interconnects or agents can build their own managed services provider. Many have done so successfully. Take Alpheon Corp. Alpheon transitioned to an MSP in late 2005, after spending three years as an IT VAR charging based on time and materials. “We determined back in 2005 that we would not be able to scale the business under the previous ...(More)
6/30/2008
Personality+: Herb Guck -- Living The Hive Life
Intelliverse Vice President Herb Guck works to procure and create the best customer offers possible, but he also can be heard buzzing about the art of apiculture. That’s right — Herb is a beekeeper. He stumbled into this hobby by chance, but he said it has turned out to be enjoyable, beneficial and profitable. Herb Guck and his beesIt all ...(More)
6/19/2008
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next
| 
