Case Study: Appia Brings IP Justice to Indianapolis-based Law Firm

The Results

“As we gradually added more users to the IP voice system, we realized the benefits of that system. Extension mobility and caller ID reduced long-distance costs.” The attorneys are using voice mail-to-e-mail, which has enabled them to respond to client calls faster.

Smith continued, “Since the management has lived through a disaster situation, they recognized the importance of disaster recovery. My firm has lived through this and they know that it can happen to them, because it has happened to them. Disaster recovery is very significant; we see that as value for the future.”

The Future

Krieg DeVault has been pleased with Appia’s service and plans to migrate its entire voice system to Appia’s hosted solution in 2008.

Appia Communications www.appiaservices.com